• 303-367-0707

  • 786 Dayton Street
    Aurora, CO 80010

FacebookGoogle +Yelp

CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

  • HAVE QUESTIONS?

    Call 303-367-0707

What People Say About Us


  • -Jedd S.

    Great crew and solid work. They found out my alternator was days away from dying when they changed my oil. I'd been smelling something funny for a while and they handled it right away. Good price too on a VW that's normally really expensive.


  • -Michelle V.

    Mike and his team are awesome. Great total service. Honest and up front. Affordable. A must try.


  • -Roger G.

    The staff here is really friendly and personable. I have been here a few times to get some calibration work done on my car. I have been impressed with the timeliness of the work and the professionalism they have shown me. They once really went out of their way to help me get my car home while I was unable to get there. I recommend this garage based on their stellar customer service.


  • -Modeste C.

    You guys were great , very professional and organized . I will definitely recommend you guys to my friends.


  • -Tom D.

    It was great , i felt like i knew the people there and they were there to help me. The problem was checked and solutions were given clear and simple.


  • -Gabrielle T.

    Fantastic Awesome crew. Kept in touch throughout the diagnostic process, gave me a realistic quote & were up front about their findings, no hidden stuff for me to find out about later. Awesome recommendation about what solutions I had available, & even offered a discounted price on the diagnostic for me being referred by a family member. Definitely would recommend!

Call us for service: 303-367-0707

ACDelco
ASE (Automotive Service Excellence)
ASE Master Technician
BBB (Better Business Bureau)
ASA
  • Car Care Aware